Vallejo Ferry Parking Software Transition

The City of Vallejo has stated that they will be transitioning their parking software services back to their original vendor, Parkmobile, effective December 1, 2019.

Please see below for the full statement from the City of Vallejo:

Dear Park Vallejo Customer,

In order to provide an improved customer experience, the City of Vallejo will be transitioning parking software services from Passport back to the previous vendor, Parkmobile, effective December 1, 2019. We know that this change may cause a temporary inconvenience, however we are confident that we are moving toward a smoother and overall better customer experience.

Parking accounts and payments within Passport’s platform will continue to be valid and available until November 30, 2019. All web-based payments for the month of December forward will need to be made through Parkmobile’s platform, which can be accessed here. All previously existing Parkmobile accounts and services have been restored, and you may login using your previous Parkmobile credentials.

Parkmobile will continue to offer both a web-based platform for monthly parking payments, as well as a smartphone app for on-the-go hourly and daily payments. Payments made at pay stations within the parking lots, garage, and Ferry Building continue to be unaffected by this software provider change.

As always, please feel free to reach out with any questions or concerns regarding parking either via email at parkvallejo@cityofvallejo.net, or by phone at (707) 648-5407. We appreciate your patience and understanding as we work to migrate back to Parkmobile, and apologize for any inconvenience this may cause.

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