San Francisco Bay Ferry wants to ensure all passengers understand the policy for bringing animals aboard.
Pets — including comfort animals and emotional support animals — can only be brought aboard San Francisco Bay Ferry if they are within an enclosed carrier that can fit on your lap and they do not pose a threat to passengers or crew members. Trained service animals or service animals in training may be brought aboard provided they remain under the passenger’s control and do not pose a threat to passengers or crew members.
It is a misdemeanor to knowingly and fraudulently misrepresent oneself as the owner or trainer of a service dog, per California Penal Code 365.7(a).
This policy is included in the San Francisco Bay Ferry Passenger Code of Conduct, which you can view on their website. Given how many new passengers have come aboard in recent years, they want to make sure everyone understand the rules. Crews and captains will be actively enforcing the policy to ensure the safety and comfort of all passengers.
They have more information and answers to frequently asked questions on their Pet Policy page.
Please send additional questions and feedback to customerservice@
Thank you for riding San Francisco Bay Ferry!
The San Francisco Bay Area Water Emergency Transportation Authority (WETA) welcomed Vela, a new 445-passenger ferry, into the San Francisco Bay Ferry fleet. Vela is the second of three new high-speed, high-capacity ferries that will primarily serve North Bay routes. A third ferry, Lyra, is expected to arrive in early 2020.
Beginning in August 2019, all Vallejo Ferry monthly passes will feature security stickers to combat counterfeiting.
San Francisco Bay Ferry will be piloting a summer weekend ferry service from Richmond to San Francisco starting on August 3, 2019.
The Water Emergency Transportation Authority (WETA) is holding a Public Hearing on proposed fares for Chase Center ferry service from Alameda and Oakland. The Public Hearing will be held at 1:30 PM on Thursday, July 11, 2019, at Port of San Francisco, Pier 1, San Francisco.